More net woes
It’s not been the best of weekends, even though it’s August Bank Holiday weekend so its a day longer than usual (four days in a row off work - nice).
To begin with, Anad’s computer started making “I’m dying” noises, and popping up unusual errors on the screen. Turns out his graphics card is failing. Although he was intending to upgrade his system anyway.
Then, yesterday we kept getting dropouts on the internet. It would show we were still connected but bandwidth would go down to zero. Not just in Second Life, but it was showing on the router as well. So he picks up the phone to call AOL about it… and the phone was dead. Then it came back. Then it went dead again. So these dropouts of zero bandwidth are the actual phone line going temporarily dead. A phone call to BT support gave us the mysterious information that our line is not a BT line.
Well, it should be. But, back to April last year we got a mysterious email from AOL saying that as our line was no longer going to be a BT line they couldn’t serve us with broadband any more. Further investigation then, led us to understand that Talk Talk had taken over running the line. A few phonecalls then, including to OFCOM (the Telephone service ombudsmans office) seemed to resolve the issue. At least, AOL continued to work fine, even better than before actually, so we just assumed that whatever had gone wrong, was fixed.
Um, no. So after failing to get anywhere with BT, we called Talk Talk. And yes, our telephone number is a Tak Talk number. Which is registered to a different name and address, since last, oh May. Coincidence not. (The fact that this telephone number has been ours since 1987 apparently doesn’t count). We actually suspect a neighbour and a typing error, actually.
So there are two weird things about this. First, the other customer has been paying our telephone bill since May (not that it would be very high, we hardly ever use it anyway - if I’d known I’d have called California and Chicago). I did think it odd that we hadn’t received our latest bill. Second, the internet still works, so any of AOL’s complaints of “Our service won’t work on anything but a BT line” don’t wash because we’ve had AOL on a non-BT line for 4 months and it’s been running better than it ever did under BT.
Or at least it did work until last night. We still don’t know what’s up with that.. Tried the net this morning and it’s about the same- on and off all the time. .
On the other hand we do still have the mobile broadband thingy which we used while we were on holiday, and it’s easy enough to top it up (it works like a mobile pay-as-you-go). Its not ideal, it would be only on the laptop, and only one of the family could use it at a time, but as an emergency measure it does mean that we won’t be without internet completely if it doesn’t get resolved soon.
And to add insult to injury, I switched on the coffee machine this morning, heard a crack, and the jug’s broke.
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